| will replace devices with a manufacturing defect non-software with a similar item within seven 7 days of purchase date based on following condition:• Immediately Replacement of Defective Items• To benefit from return, exchange, and warranty services, original invoice is required | Returns and exchange services are available if products are in their original condition with original packaging |
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| Accepting shipment from shipping company declares that the shipment package is in good condition and it is sealed upon receiving | Return and exchange is within fourteen 14 days from the date of purchase |
The device must be returned with the Original packaging along with the box, user manuals and accessories.
25| For return to origin RTO items, the customer will be charged with the amount of ten 10 AED only for courier charges | |
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| A technical report from the management might be required prior to replacement | Item s purchased using gift certificate, voucher, or credit card cannot be refunded in cash |
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