| Complaint processing procedures will not be completed if information is incomplete | The applicant must not have been sentenced under a judgment |
|---|---|
| Violation occurrence time shall not exceed twelve months or it shall be a continuous case | The topic of the complaint or the report shall not be based on an existing or previously dismissed report;• The complaint information and details must be fully and accurately entered |
The complaint shall be lodged through different access channels.
14| The application shall be sent and the complaint number sent in a text message shall be received in order for the applicant to follow up the application status | All personal information fields name, identity card for citizens and iqama for residents, and national address, etc |
|---|---|
| Violation occurrence time shall not exceed twelve months or it shall be a continuous case | The complaint shall be received and verified and conditions shall be met and information shall be completed |
All personal information fields name, identity card for citizens and iqama for residents, and national address, etc.
12| This service allows for lodging a complaint or report by individuals, institutions, organizations and others on violations, discrimination, inequality, or other human rights issues | The appropriate procedure shall be taken |
|---|---|
| The complaint shall be lodged through different access channels |
The complainant shall be informed of the outcome of the complaint.
29